Information We Collect

When you reach out about corporate floral arrangements or gifting services, we gather information you choose to share. This may include your name, company name, email, phone, delivery addresses, and any detailed requirements for your floral requests. Payment details are collected during ordering and are securely handled by our payment partners.

For corporate clients, we may also obtain extra business information like registration details, preferred delivery timelines, and budget constraints to tailor our service to your organization's needs.

Our site automatically gathers technical data when you browse. This covers your IP address, browser type, device details, and navigation patterns. We use it to enhance site performance and to learn how clients discover our services.

How We Use Your Information

We mainly use your information to process orders and deliver top-notch customer support. This involves order handling, coordinating deliveries, crafting custom bouquets per your specifications, and staying in touch about your service needs.

We also analyze data to enhance our services and user experience, helping us identify the most valuable corporate floral offerings for our clients and how to better support the business community in United Kingdom.

Information Sharing and Disclosure

LunarFieldTrack respects your privacy and does not sell your personal data to third parties. We disclose information only when needed to deliver our services or when required by law.

We may share essential information with trusted service partners who assist us in running our operations. This includes delivery collaborators, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.

We may disclose data when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We prioritize safeguarding your personal data and employ suitable technical and organizational safeguards to shield it. This covers protected data storage, encrypted transmissions, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continually update our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your data is used.

To exercise these rights, contact us via the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose of collection.

Cookies and Site Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our pages. Cookies help us recall your preferences and evaluate site performance.

You can adjust cookie settings through your browser preferences. However, disabling certain cookies may affect site functionality. For full details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy only covers LunarFieldTrack and our site. We are not liable for the privacy practices of other sites.

We encourage you to review the privacy policies of any third-party sites you access through links on our site.

Policy Updates

This privacy policy may be updated from time to time to reflect changes in our practices, offerings, or legal obligations. If material updates occur, we will revise the "Last Updated" timestamp at the top of this document.

We invite you to check this policy from time to time to stay informed about how we safeguard your personal information.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your data, please reach out to us.